Support
StorMagic has developed a comprehensive support program for our customers. Our certified support staff is available to answer questions, assist with installation and resolve any issues you have. Please review SvSAN Frequently Asked Questions for general questions.
SupportSuite provides you with the peace-of-mind you need for your IT environment. SupportSuite is a consolidated and easy approach to providing instant access to support resources along with timely software updates. It’s an expedited means to answer and resolve questions as well as ensuring that your StorMagic software is updated to the most recent revision without the hassle. SupportSuite includes automated updates, knowledgebase access, live-chat and email support. SupportSuite provides you with a maximum of 4 hour response time.
Starting as low as $179 per year, you can receive all the latest software updates and have access to our technical support resources.
If you aren’t a SupportSuite subscriber, please contact Support@StorMagic-kb.com with any questions. You will get an email reply within 24 hours.
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