Retail is one of a handful of verticals whose revenue, brand, culture and customer experience is directly driven by their distributed sites and stores. Enterprise retail organizations with thousands of sites face the enormous challenge of maintaining each store’s performance on these key impact points by ensuring that their staff are well trained, stores are well managed, and that customers keep walking through the doors.
But what about costly downtime?
If their infrastructure fails, the long and short-term impacts can be catastrophic. The store is no longer able to take orders, the brand is negatively impacted and the door is opened for the loss of customers to competitors.
This is why many retail businesses are making substantial investments into their store infrastructures to reduce the risk of downtime.
But how are they doing this?
Some organizations are centralizing their data and applications which opens the risk of mass downtime if the datacenter goes down. Others are introducing heavy set systems on-site which is a high CAPEX / OPEX investment – but this still leaves susceptibility to extended periods of downtime.
However, most organizations are looking to Virtual Storage Appliances (VSA) to decentralize their store applications/data and centralize their IT and support. VSA’s are helping enterprise organizations in many verticals to create streamlined yet robust distributed infrastructures which are managed centrally and require substantially less CAPEX and OPEX investment.