Customer Support

World class support which you can rely on

StorMagic support provides 24/7 peace of mind

StorMagic provides world-class support to ensure customers and partners can quickly and effectively troubleshoot any difficulties that may arise.

Our tiered Support & Maintenance program offers users year-round technical support and instant access to online tools such as automated product updates and knowledge base access.

Levels of StorMagic support

Choose from Gold for daytime, weekday support or Platinum for 24/7 support. You can view the full specifications of our Gold and Platinum support packages in our Support Overview below.

For support inquiries, please email [email protected]


SvSAN support during trials?

If you have downloaded the trial version of SvSAN to evaluate the solution, you will have access to Gold Support & Maintenance, including product demonstrations and first-installation assistance from our support team. If you haven't taken a look yet at our fully functional trial, sign up at the link below.